Products > Chat
Server > FAQs
is a Chat Server Software? How does it work?
the difference between a Chat Server and an Instant Messaging Server?
well does 12Planet Chat Server perform?
are the system requirements for running 12Planet Chat Server?
is the bandwidth necessary for running the chat server software?
I customize the look and feel of the chat applet?
are the basic steps to install the chat server software?
12Planet Chat software the same as MSN or Yahoo?
12Planet Chat hosted or can I own it for ever?
What's the difference between a Chat Server and an Instant Messaging Server?
Both offers are available from 12Planet. They are both server
type of software intended to be installed on your own server machine. A server
type of software can be seen as a central engine that runs on a machine to provide
Internet services (ex: a web server software provides web sites hosting. Users
visit a web site though a client software called web browser, such as Internet
A Chat Server makes hosting of named chat rooms possible. A chat
room is a space where users can talk together (example: thematic rooms such
as "sports", "movies"). The client application for the chat
server is a Java chat applet.
An Instant Messaging server lets you to create a private instant
messaging network, providing buddy list management services, similar to what's
offered by MSN, AOL or Yahoo. With 12Planet Instant Messaging server, the instant
messaging network is fully yours and is not based on or connected to any public
networks. The client application for the instant messaging server is called
a messenger and displays a live list of contacts. Double clicking on a contact
starts a chat session with this person.
To summarize, a chat server provides community chat rooms where
people will meet and talk other people, an instant messaging server manages
personal contact lists from there one can launch one to one chats with a particular
So which software should I use? Below is a list of classic use
of both applications:
Community chat rooms: Chat Server (ex: 12Planet Chat Server)
Online live support, live help, customer service: Chat Server
Celebrity chats, chat events, interview chat: Chat Server (ex:
12Planet Conference Server)
Private Intranet chat: Chat Server or Instant Messaging Server
Private Intranet/Internet/Extranet messenger: Instant Messaging
How well does 12Planet Chat Server perform?
12Planet Chat Server is very fast and extremely stable.
Our tests show it's probably the fastest commercial Java Chat
Server on the market with a network capacity of 6000 messages per second. More
importantly, 12Planet Chat Server is extremely stable enabling maintenance free
continuous service for months. This is one of the reasons why most of our customers
who have done a thorough comparative testing against competitors select 12Planet.
What are the system requirements for running
12Planet Chat Server?
On the client side all major browsers are supported (Netscape
4.0 or above, IE4.0 or above), no install, no plugin needed. On the server side,
the minimum requirements are:
Operating System: Solaris, Linux, Windows NT4/2000/XP/2003,
other Unix (AIX, HP-UX, MacOSX)
Processor: Pentium II 300 MHz or equivalent or higher
Memory: 128 MB RAM
Hard Drive: 30 MB free disk space
SUN JDK 1.2.x or superior:
Database: optional (mySql, Oracle, SQL server compatible)
What is the bandwidth necessary
for running the chat server software?
The bandwidth required by the chat server depends on the way
chat-rooms are used. Keys to estimate bandwidth are:
- number of people per room
- frequency of chat messages
For example, for 20 people in one room and 1 message sent by one
of the users every 10 second, if the average size of messages is 0.5kb, then
the server needs a bandwidth of (20 messages sent to users every 10 seconds)*0.5kb/10
s *8= 8 k bps.
Can I customize the look and
feel of the chat applet?
We provide several options for customizing the look and feel:
- using the applet parameters, you can change colors, hide or show some components
- using the skin module, you can redefine a skin to change
the look of the applet completely without programming
- modifying the source code of the applet, we license also
the Java source code of the chat client, you can modify the look and feel
and even the behavior with Java programming.
What are the basic steps to
install the chat server software?
Here are the steps:
- find a Linux/Solaris/Windows2000 machine on which you
have the rights to install a Java server software. Usually a dedicated server.
- make sure there is a Java VM installed, if not install
one. The Java VM is free and can be downloaded from http://java.sun.com/j2se/downloads.html
- install 12Planet Chat Server, which takes up about 5
- start the chat server, you are all set if you use the
- open http://server_ip_of_your_server:8080/ to access online demos, wizards
and administration consoles
Is 12Planet Chat Server the same
thing as MSN chat or Yahoo chat?
Yes and No! 12Planet Chat Server lets your company create the
same type of chat network as what MSN or Yahoo offers. But it will be your own
network, totally separate and independent from those public networks.
Is 12Planet Chat Server software
hosted? Do I own it?
12Planet Chat Server software is a piece of software that you
can install on your own server machine and run for ever once you've paid an
one time license fee. 12Planet also provide paid chat hosting services if you
don't want to maintain your own server machines.