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Home > Case Studies > Industry Solutions > Media & Entertainment

Efficient communication in internet, extranet or intranet environments has now become a "must have" for all entertainment and media businesses with online presence!

Whether in broadcast, entertainment, printing, publishing, the core components across these industries are converging into a new world of digital content and distribution, especially now that the focus is on how to use digital media to attract and maintain customers, empower your audience or players with real-time interaction to discuss game strategies, movies, radio talks…, transform the Web experience for users, but also for trading partners, and create new opportunities to collaborate more efficiently.

12Planet provides instant messaging, chat platforms and forum based solutionsfor your companyto:

  • achieve significant gains in productivity
  • improve relationships with trading partners and suppliers.
  • improve audience and customer satisfaction

2Planet solutions guarantee ROI and short time-to- market thanks to 12Planet eLiveEngine technology™.


Collaborative work solutions

  • create instant communication among employees, managers, trading partners for more efficiency and smarter decision-making
  • integrate instant messaging networks with your corporate information systems
  • organize online meetings, seminars and conferences
  • feed a knowledge base with FAQs for your online service representatives to use
  • build a discussion space available on web site or intranet portals for specific users, partners or important customers

Instant services for customers

  • inform and advise them in real time
  • deliver online documents in a wide range of formats
  • set up a reliable instant alert system to inform customers about orders
  • offer self-service information (billing procedures, technical support...)

Live web events and interactive services

  • invite experts to talk with customers, partners and employees in real time
  • invite celebrities to discuss game strategies, movies etc and energize portals
  • organise radio talks…with celebrities
  • offer free discussion space with chat rooms on internet or intranet portals

Go farther in instant communication

  • create custom branded instant messaging networks
  • offer voice communication
  • extend communication application to wireless devices (PDAs, mobile phones…)
For more information on how 12Planet may help you on your custom project, contact us using the following form: click here.
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